Question
There are certain aspects of decisions like the ‘management level’ at which the decision is taken, the ‘situation’ faced to take decision and the ‘type of decision’ etc.
Following are four different cases/ examples of decisions. You are required to identify Type of Decision (programmed or non-programmed), Management Level (upper, middle or lower), and the Situation (certainty, uncertainty or risk) for each case.
Situation
1 Apple computer Incorporation has successfully launched Macintosh computers in all over world. Now apple is going to launch Clutches Laptop in market.
Type of Decision
Programmed
Management level
Top
Situation
Uncertainty
Situation
2 Lathe (machine tool) operators have specifications and rules that tell them whether the part they made is acceptable, discarded or should be reworked.
Type of
Decision
Programmed
Management level
Lower
Situation
Uncertainty
Situation
3 Wal-Mart has different retail stores in USA, UK, China and France. They are going to open their chain of retail stores in Pakistan, too; but know a little about the country’s cultural, laws and order, economic, and political conditions.
Type of Decision
Non-programmed
Management level
Top
Situation
Risky
Situation
4 A multinational company is going to restructure its standard ERP (Enterprise Resource Planning) system in order to facilitate flow of information between all business functions and outside boundaries of organization
Type of Decision
Programmed
Management level
Middle
Situation
Certainty
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