Long Questions Eng201

1. What does the phrase “Readers create Meaning” mean?

2. What is a bad news message?

3. What is agenda?

4. Define bad message?

5. What are letters of recommendation?

6. What is acceptance letter?

7. What is co crenate?

8. Define memorandum and its purpose?

9. What is initial part of direct request?

10. Explain the phrase „Readers react on a moment-by-moment basis‟?

11. What is a bad news message?

12. What are Claims and Adjustments?

13. How will you write and plan a sales letter?

14. DESCON a multi-national company needs the services of highly competent MCS for the post of System Analyst with at least five years of experience in the relevant field. If you think you qualify the said criteria and you have the skill to work with the company, send your CV to P.O Box 1122 before 23rd of this month.

15. What are the basic strategies for writing bad-News Messages?

16. Define the term „Stylistic Accuracy‟.

17. What are the elements of business letters?

18. Describe briefly „structural, stylistic and contextual clarity.

19. A customer had purchased a costly watch from your store. He returned it after a month complaining that it had developed a defect. He claimed repairs under your six- month guarantee. He did not tell you that he had dropped it accidentally. Write him a letter of adjustment saying that he would be charged for repairs and service because your guarantee did not cover accidental breakage.

20. What do you know about „Phantom Readers‟?

21. Which factors should be kept in mind while editing the message?

22. Which characteristics is most important part of Correctness?

23. Which characteristics ensure „Completeness‟ to a document?

24. Describe and explain any FIVE characteristics of Conciseness.

25. What is the purpose of writing Professional Objectives in Resume?

26. How a message can achieve good organization?

27. Which components are included in the Front matter of a Proposal?

28. What are the benefits of a well organized message?

29. How will you establish sequence with Organizational patterns of the followings?

30. GOOD NEWS MEAAAGE – Bad news – Persuasive messages

· Good-News Messages

· Bad-News Messages

· Persuasive Messages

31. What is oral communication?

32. What is a bad news message?

33. What is Clarity and how it can be achieved?

34. Explain the terms Extempore and Impromptu?

35. What are the major sections of Proposals and Recommendation reports? Give details.

36. Why Proposals are written?

37. What are the characteristics of a good interviewer?

38. Asking yourself the following questions will help you prepare for

39. What is the problem with a double negative in a sentence?

40. How do Visual Aids support your arguments?

41. What is Analogy?

42. What are the general rules for capitalizing letters?

43. Rules for Capitalizing Multiple-Word Titles and Proper Names

44. What is coherence and why is it important?

45. Differentiate between Graphic visual aids and Text visuals.

46. Write down the five purposes of using Colons.

47. What is the difference between Alphanumeric and Decimal System?

48. Define the term “Pagination”.

49. Define the term Syllable.

50. What do you know about Hardware Functional Specifications?

51. Why do we use Semicolons?

52. Explain ‘Title fly and Title Page’.

53. How Formal Speeches and Presentations can be developed?

54. What is Conventional Superstructure for Instructions and why is it important in Technical English?

55. Poorly organized structure

56. Write a detailed note on Delivering the Speech.

57. What does the phrase ‘Readers create Meaning’ mean?

58. What is a bad news message?

59. What do you understand by the phrase ‘Readers responses are sharpened by situation’?

60. Differentiate between Direct and Indirect Approach?

61. You have received an appointment letter from a multinational company for Sales Representative post but you are intimated to submit your Recommendation letter before joining. Write a letter to your Branch Manager [previous employer] in order to obtain a Letter of Recommendation.

62. How do Visual Aids support your arguments?

63. What is Acronyms?

64. What is concreteness and why is it important?

65. Write a detailed note on Delivering the Speech.

66. Why numerical are used for analysis report?

67. British and American Formation of numbers.

68. One question was about transition words. A paragraph was given and we have to point out transition words.

69. What does mean a trite expression?

70. What are Proposals?

71. How to construct a pie chart?

72. How do Visual Aids support your arguments?

73. What is lack of information?

74. What is an “Empirical Research Report”?

75. What are the Modify verbs?

76. How does Editing help to improve a document?

77. What are the Tables in Visual aids?

78. How to make persuasive speaking during a presentation? What’s its imp?

79. Categories of interviews:

80. What are two types of the preliminary outlines? How preliminary outlines help in preparing a report?

81. Define Appropriateness?

82. What is the difference between cover letter and resume?

83. What are the characteristics of a well organized message?

84. What are the benefits of Completeness in messages?

85. What is meant by "concreteness"? Explain it with the help of examples.

86. You are student of business administration, at the end of session you are required to do one year internship experience in a well reputed software company (Adam Soft).

87. Write a letter of inquiry to Director of Software Company (Adam Soft) about internship opportunities and present yourself fully enthusiastic, motivated and active participant.

88. While writing persuasive messages which four things should be kept in mind about your audience?

89. While communicating, when you are aware not only of the perspective of others but also their feelings, which principle of communication you are utilizing?

90. Which of the following can be defined as follows “It is not merely politeness with mechanical insertion of ‘please’ and ‘thank you’, rather it is politeness that grows out of respect and concern for others.”

91. What is meant by ‘Defining Objective’?

92. Define the term ‘Transitions’.

93. What do you understand by the term ‘Coherence’?

94. What is meant by "concreteness"? Explain it with the help of examples.

95. How many parts does Indirect Plan consist of? Explain in detail.

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THE END

Eng301 Assignment Solution

Assignment 1 (Spring 2011)

Business Communication-ENG301

Total Marks: 15

Q1. “External communication is marketing of a business organization.” MARKS 10

Answer # 01

External Communication

Communication that takes place outside the organization is called external communication. The right letter, proposal, report, telephone call, or personal conversation can win back an angry customer, create a desire for a firm’s product or services, encourage collections, motivate performance, and in general, create goodwill. Yes it is marketing of a business organization.  Things like establishing a brand, marketing your products and services, advertising, working on things like public relations, media management and even businesses dealings with customers or other firms fall in the category of external communication. it ultimately contributes to the growth of your business. Thus, business communication is an integral aspect that will help you go ahead and establish yourself.

Q2. Select the appropriate answer from the given options. MARKS 5

1. The word ___________means the act or process of giving or exchanging of information, signals, or messages as by talk, gestures, or writing.

a. Talking

b. Speech

c. Communication

d. Writing

2. An exchange of information within an organization is called ___________. It takes place at different levels

a. External Communication

b. Internal Communication

c. General Communication

d. Informal Communication

3. Another name for electronic theory of communication is _____________.

a. Scientific Theory

b. Arithmetic Theory

c. Mathematical Theory

d. Hypothetical Theory

4. _________________ is of the social and behavioral scientists. It says that we must consider the situation, the social context in which we will work.

a. Sociolinguistic Theory

b. Psycholinguistic Theory

c. Social Environment Theory

d. Situational Theory

5. _________________ states that Communication is not linear, but circular; not just sending a message to be received, but producing a response; not static, but dynamic.

a. Rhetorical Theory

b. Social Environment Theory

c. Electronic Theory

d. Behavioral Theory

ENG101 Assignment No:01 solution

Q1: Choose the best meaning for each highlighted word. 4
1. Joseph wanted to adopt a healthy lifestyle, so he resolved to abstain from high-fat, fast food and sugar-laden sodas.

[list]
[*]Agree to unwillingly
[*]Give up voluntarily
[*]Accept without question
[*]Stain one’s reputation
2: The coach observed his team’s bizarre behavior and concluded that the players were suffering from dehydration.

[list]
[*]Unusual
[*]A flea market and bake sale
[*]Appropriate
[*]Ordinary
3: The Senate hearing committee demanded the corporation’s officers to provide credible documents to explain their unusual accounting procedures.

[list]
[*]Practical
[*]Praiseworthy
[*]Believable
[*]Worthless
4: Usman knew that the reading class would improve his vocabulary and comprehension, thus increasing his chances of success in subsequent college courses.

[list]
[*]Following
[*]First
[*]Out of order
[*]Less important

Q2: Read the following paragraph and find out the Main Idea and Supporting
Details. Suggest a suitable Topic as well. 6

1. A common man never wants a war and is not even in favour of borders and boundaries.2.He is against prejudices and wants an integrated world. 3.Uncountable marriages among unlike and diverse nationalities and the reactions of people all over the world against US invasion on Afghanistan and Iraq are the symbols of same peace loving, cosmopolitan emotions and mentalities all over the world. 4. But there are groups of a few people present in every country who claim to be sincere with their nations. 5. These so called sincere include passionate political and military leaders. 6. To satisfy their motives they sow the seeds of hatred in the hearts of their nations and then after giving birth to an issue, and by making it crucial and complex, they indulge innocent people in that. 7. Media has provided them an easy way to mislead their people. 8. By using the media machinery they mould the minds of their nation according to their own wish.



Topic:1) peace

2) patriotism

Sentence 1: Every inhabitant wants peace & prosperity in thier country.

Sentence 2: He wants incorporated wolrd which based on justice & equality.

Sentence 3: Different people that belong to different countries ( multi national) wants to treat every
human with peace, love, ethic no matter of state & they are against US offensivness.
They have different mentality power.


Sentence 4: there is also present a few leaders that represent thier self as patriotic people but in reality
they are not patriotic & honest with thier country.


Sentence 5: Mostly people that represent their self as patriotic are zealous political and military
leaders


Sentence 6: The aim of that kind of leaders is just too born hate in the hearts of patriotic people &
they spoil innocent people.


Sentence 7: With the help of media they succeeded in their purpose of misleading innocent people.


Sentence 8: Those leaders always think about their own self; they take decisions that provide them
benefit. Media plays a very important role in this. Media now can change the mind of
citizen’s




Q4: Put the correct form of words given in brackets while using affixes. 5


[list=1]
[*]This word is very difficult to spell, and even worse, it's _______pronunciation___________.(Pronounce)
[*]He's lost his book again. I don't know where he has ______placed____________ it this time. (Place)
[*]He wants to be a _____________Mathematician_____when he grows up. (Mathematics)
[*]I think that you should ______considerable____________.It may not be the best thing to do. (Consider)
[*]She looked at her __________reflection________ in the mirror. (Reflect)

Eng201 Spring Assignment No. 1 Solution VU

Business and Technical English (ENG201)

Spring 2011

Assignment # 1

Total Marks: 15

Due Date: April 12, 2011

Objective:

To assess students’ understanding of the course and to prepare them for practical application of communication skills through writing practices.

Instructions:

1. Late assignments will not be accepted.

2. If the file is corrupt or problematic, it will be marked zero.

3. Plagiarism will never be tolerated. Plagiarism occurs when a student uses work done by someone else as if it was his or her own; however, taking the ideas from different sources and to express it in your own words will be encouraged.

4. No assignment will be accepted via e-mail.

5. The file should be in Word doc form; the font color should be preferably black and font size can be 12 Times New Roman.

Question No.1 (10)

A well reputed Multinational Company urgently requires Computer Trainers. Post-graduate degree & experience in the relevant field is required. Competence in communication skills is a must. Applications along with detailed resume should reach by 20^th April 2011 to 843, CII Gulberg Lahore.

Question No.2 (5)

Make the following statements concise:

1. Legislators are already in the process of reviewing the statutes.

2. This policy has a tendency to isolate some communities.

3. In my opinion, this wasteful policy ought to be revoked.

4. There were many factors that influenced his decision to become a teacher.

5. They played a football game that was exhaustive.

:::::::::::::::::::::::::::::::::::::::::::::::::::::

Solution:

Question No. 1 Answer:

March 21, 2011

Mr. (Name of receipent)

Director of Marketing (Designation of Person)

VUFlankerz, Inc. Lahore (Name of the Company & address)

Dear Mr. ......:

Opening: The first paragraph must spark the employer's interest. State your reason for writing, making sure to identify the position or type of work for which you are applying. I am writing to express my interest in... I will graduate from Virtual University in May, 2011 with a B.A. in... Also, indicate how you heard about the opening...which was advertised in The Jung News Paper... State why you are interested in working for this particular employer. The research position at ABC, Inc. is particularly interesting to me because...

Middle: The middle one or two paragraphs is your opportunity to sell yourself to a prospective employer. State your capacity to succeed in the specific field or position. My qualifications are based on a combination of... Emphasize your key qualifications.

Tie in pertinent information gained from your research about the position or organization.

Remember, your resume states what you have done; the cover letter must integrate this with what you have learned. Include a final sentence which summarizes the strength of your candidacy.

These experiences demonstrate my ability to...

Closing: In this paragraph, state clearly what happens next. Provide the employer with additional information and again emphasize your career objective. Enclosed is my resume for your review... In most cases indicate that you will call the employer to arrange an interview. I will contact your office...to arrange an interview... Keep the initiative on your side. Include contact information should your cover letter and resume become separated. If you need additional information, please call me at... Thank you.

Sincerely,

Question No.2 Answer (5)

Make the following statements concise:

1. Legislators are already in the process of reviewing the statutes.
Legislators are already in the process of reviewing the statutes.

2. This policy has a tendency to isolate some communities.

The policy has, in a manner of speaking, begun to Balkanize the more rural parts
of our state.

3. In my opinion, this wasteful policy ought to be revoked.

In my opinion, thisThis wasteful policy ought to be revoked.

4. There were many factors that influenced his decision to become a teacher.
There were many factors that influenced his decision to become a teacher.

5. They played a football game that was exhaustive.
They played an exhaustive football game.

Eng301 Assignment No. 4 solution

Assignment 4 (Fall 2010)

Business Communication-ENG301

Total Marks: 15

Objective:
To assess the students’ ability of report writing and knowledge of business communication.


Instructions:
No assignment will be accepted via e-mail after the due date.
Plagiarism will NOT be tolerated. Plagiarism occurs when a student uses work done by someone else without acknowledging the actual author. It also means copying and pasting the material from handouts and internet source without rephrasing it in his/her own words.


Q1. Suppose you are head of procurement department of a fertilizers factory. Write a model report to the general manager and give your suggestions how you will handle the recent gas load shedding problem of your fertilizer’s factory. (9)


Q2. Choose the appropriate answer from the given options. (6)


Surveys of employers consistently show that ________ are the top most expected competencies like team work, critical thinking, and analytical reasoning to ensure effective job placement, performance, career advancement, and organizational success.
· Communication skills
· Written skills
· Oral skills
· None of the above


A brief account of one's professional experience and qualifications, often submitted with an employment application is called ________.
· Biodata
· Resume
· Biography
· Autobiography


The interview characterized by pointed and unnerving questions, deliberate interruptions, abrupt or even hostile reactions are designed to unsettle the candidate in order to see how well a candidate handle stressful situations at work place is known as _______.
· Open-ended interview
Situational interview
Structured interview
Stress interview


An ____________ letter is a contract of selling and purchasing or services. Orders are considered one of the simplest types of direct request. While placing an order, you need not excite your reader’s interest; just state your needs clearly and directly.
Acknowledgement letter
Adjustment letter
Order letter
Approval letter


5. The purpose of ________ is to get the money owed and maintain goodwill therefore, it should be persuasive rather than forceful, firm rather than demanding, fair and tactful to achieve better results, and you-oriented; courteous, considerate, and concerned about the customer’s best interest.
· Collection letter
· Claim letter
· Credit letter
· Inquiry letter


6. A promise of future payment in cash given in exchange for goods or service is called _____.It is the instrument which enables manufactures, producers, retailers and consumers to obtain goods at a time when they can be used or sold even if ready cash is not available.
· Adjustment letter
· Credit letter
· Transmittal letter
· Collection letter
..............
Solution:


1. Surveys of employers consistently show that ________ are the top most expected competencies like team work, critical thinking, and analytical reasoning to ensure effective job placement, performance, career advancement, and organizational success.
• Communication skills (correct)
• Written skills
• Oral skills
• None of the above

2. A brief account of one's professional experience and qualifications, often submitted with an employment application is called ________.
• Biodata
• Resume (correct) PAGE 150
• Biography
• Autobiography

3. The interview characterized by pointed and unnerving questions, deliberate interruptions, abrupt or even hostile reactions are designed to unsettle the candidate in order to see how well a candidate handle stressful situations at work place is known as _______.
• Open-ended interview
• Situational interview
• Structured interview
• Stress interview (correct) PAGE 168

4. An ____________ letter is a contract of selling and purchasing or services. Orders are considered one of the simplest types of direct request. While placing an order, you need not excite your reader’s interest; just state your needs clearly and directly.
• Acknowledgement letter
• Adjustment letter
• Order letter (correct) PAGE 82
• Approval letter

5. The purpose of ________ is to get the money owed and maintain goodwill therefore, it should be persuasive rather than forceful, firm rather than demanding, fair and tactful to achieve better results, and you-oriented; courteous, considerate, and concerned about the customer’s best interest.
• Collection letter (correct) PAGE 100
• Claim letter
• Credit letter
• Inquiry letter

6. A promise of future payment in cash given in exchange for goods or service is called _____.It is the instrument which enables manufactures, producers, retailers and consumers to obtain goods at a time when they can be used or sold even if ready cash is not available.
• Adjustment letter
• Credit letter (correct) PAGE 96
• Transmittal letter
• Collection letter

Eng201 GDB solution

Applications of Hologram

Ever since it’s commercial usage in the 70's, there is no looking back for holography and hologram products. The demand has only man folded with each passing year. Holography has found its applications in almost all industrial sectors including commercial & residential applications. There is no doubt about the fact that in few years from now, you will see a new world of holograms in every aspect. The use of holograms is the representation of a new visual language in communication, where we are moving into the age of light as the media of the future. Holography will soon be an integral part of the light age of information and communications.

Business and Technical English (ENG201) Assignment Idea Solution

Business and Technical English (ENG201)

Fall 2010

Assignment # 3

Total Marks: 15

Due Date: January 4, 2011

Lectures: 23-29

Question No.1 (10)

To provide the customers with the best beverages, the management of PC Hotel wants to sign a contract with the Juice Plus company. Being the supervisor of Food & Beverages Department, you have been asked to write a feasibility report for this purpose. Draft your report with recommendations.

Solution:

INTRODUCTION

. Being the supervisor of Food & Beverages Department I am engaged to develop this feasibility report that is following up the Proposal of making a contract by Juice Plus which they are intended to make with PC Hotel. This proposal is going to be used in future to make the customers of PC Hotel feel more comfort regarding best beverages facility.

This next research will deal with the research into methods to make alternatives to what I have had suggested here in the report.

The purpose of this report is to:

1- demonstrate my research in the area

2- ensure a high success rate in conducting this act of contract

3- highlight the new opportunities

4- highlight the threats

5- provide the thoroughly researched information

6- establish design alternatives and narrow down alternatives

By the end of this feasibility report. The optimal strategy will have been identified for implementation given that the recommended strategic venture is viable.

Purpose of contract

To provide the customers with the best beverages

The objective of this contract is to come up with a dynamic and creative new image of PC Hotel in order to optimize there customer satisfaction and comfort.

Possible alternatives

1-contract terms should be centered towards the health of customers

According to this the PC Hotel should make contract to Juic Plus if they offer such kind of beverages services that will be in accordance to health of the customer means not harmful for them.

So that customer may remains satisfied regarding health.

2-contract should profit maximize type

Now here comes the question that if we do consider the quality of services than the investments will also be considered. Here PC Hotel should except only those terms according to which the quality services are offered in acceptable and affordable price. So that no only the image of Hotel increase but also the customer and Hotel management both get benefits.

Conclusion

According to proposal of Juic Plus they are providing not only quality product but also the special packages to our customers. This makes there offer more charming and acceptable. They are offering different variety regarding age groups of customer too. This is also a positive point e.g. soda of different flavors and different strengths

So that young ones teen agers and adults can get benefits.

Recommendation

I being the supervisor of Food & Beverages department recomment the alternative two as most suitable criteria for this contract b/w PC Hotel and Juic Plus company

Question No.2 (5)

‘Philips Lighting Company’ wants to conduct a survey on the use of energy savers in Iqbal Town Lahore. Write down at least FIVE methods of obtaining facts with detail for the empirical report.

Q-2
least FIVE methods of obtaining facts with detail for the empirical report

a) Observation

Observation as a method includes both 'seeing' and 'hearing.' It is accompanied by perceiving as well.

(b) Interviewing,

It may be defined as two-way systematic conversation between an investigator and an informant, initiated for obtaining information relevant to as a specific study.

Types of interview

Telephone Interviewing

Group Interviews

(c) Experimentation,

It aims at studying the effect of an inde-pendent variable on a dependent variable, by keeping the other inde-pendent variables constant through some type of control.

(d) Simulation, and

“The exercise of a flexible imitation of processes and outcomes for the purpose of clarifying or explaining the underlying mechanisms involved.”

(f) Projective technique

Projective techniques involve presentation of ambitious stimuli to the respondents for interpretation. In doing so, the respondents reveal their inner characteristics. The stimuli may be a picture, a photograph, an inkblot or an incomplete sentence.