Business and Technical English (ENG201)
Fall 2010
Assignment # 3
Total Marks: 15
Due Date: January 4, 2011
Lectures: 23-29
Question No.1 (10)
To provide the customers with the best beverages, the management of PC Hotel wants to sign a contract with the Juice Plus company. Being the supervisor of Food & Beverages Department, you have been asked to write a feasibility report for this purpose. Draft your report with recommendations.
Solution:
INTRODUCTION
. Being the supervisor of Food & Beverages Department I am engaged to develop this feasibility report that is following up the Proposal of making a contract by Juice Plus which they are intended to make with PC Hotel. This proposal is going to be used in future to make the customers of PC Hotel feel more comfort regarding best beverages facility.
This next research will deal with the research into methods to make alternatives to what I have had suggested here in the report.
The purpose of this report is to:
1- demonstrate my research in the area
2- ensure a high success rate in conducting this act of contract
3- highlight the new opportunities
4- highlight the threats
5- provide the thoroughly researched information
6- establish design alternatives and narrow down alternatives
By the end of this feasibility report. The optimal strategy will have been identified for implementation given that the recommended strategic venture is viable.
Purpose of contract
To provide the customers with the best beverages
The objective of this contract is to come up with a dynamic and creative new image of PC Hotel in order to optimize there customer satisfaction and comfort.
Possible alternatives
1-contract terms should be centered towards the health of customers
According to this the PC Hotel should make contract to Juic Plus if they offer such kind of beverages services that will be in accordance to health of the customer means not harmful for them.
So that customer may remains satisfied regarding health.
2-contract should profit maximize type
Now here comes the question that if we do consider the quality of services than the investments will also be considered. Here PC Hotel should except only those terms according to which the quality services are offered in acceptable and affordable price. So that no only the image of Hotel increase but also the customer and Hotel management both get benefits.
Conclusion
According to proposal of Juic Plus they are providing not only quality product but also the special packages to our customers. This makes there offer more charming and acceptable. They are offering different variety regarding age groups of customer too. This is also a positive point e.g. soda of different flavors and different strengths
So that young ones teen agers and adults can get benefits.
Recommendation
I being the supervisor of Food & Beverages department recomment the alternative two as most suitable criteria for this contract b/w PC Hotel and Juic Plus company
Question No.2 (5)
‘Philips Lighting Company’ wants to conduct a survey on the use of energy savers in Iqbal Town Lahore. Write down at least FIVE methods of obtaining facts with detail for the empirical report.
Q-2
least FIVE methods of obtaining facts with detail for the empirical report
a) Observation
Observation as a method includes both 'seeing' and 'hearing.' It is accompanied by perceiving as well.
(b) Interviewing,
It may be defined as two-way systematic conversation between an investigator and an informant, initiated for obtaining information relevant to as a specific study.
Types of interview
Telephone Interviewing
Group Interviews
(c) Experimentation,
It aims at studying the effect of an inde-pendent variable on a dependent variable, by keeping the other inde-pendent variables constant through some type of control.
(d) Simulation, and
“The exercise of a flexible imitation of processes and outcomes for the purpose of clarifying or explaining the underlying mechanisms involved.”
(f) Projective technique
Projective techniques involve presentation of ambitious stimuli to the respondents for interpretation. In doing so, the respondents reveal their inner characteristics. The stimuli may be a picture, a photograph, an inkblot or an incomplete sentence.
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