Mgt502 Assignment No. 1 Solution

Q.1: Write down all possible factors that could lead to job satisfaction or dissatisfaction of employees in an organization.

Answer:

Job satisfaction is in regard to one's feelings or state-of-mind regarding the nature of their work. Job satisfaction can be influenced by a variety of factors such as

a) Opportunity

Employee survey studies show that employees are more satisfied when they have challenging opportunities at work. This includes chances to participate in interesting projects, jobs with a satisfying degree of challenge, and opportunities for increased responsibility.

b) Stress

When negative stress is continuously high, job satisfaction is low. Jobs are more stressful if they interfere with employees' personal lives or are a continuing source of worry or concern.

c) Leadership

Data from employee satisfaction surveys has shown employees are more satisfied when their managers are good leaders. This includes motivating employees to do a good job, striving for excellence, or just taking action.

d) Work Standards

Employees are more satisfied when their entire workgroup takes pride in the quality of its work.

e) Fair Rewards

Employees are more satisfied when they feel they are rewarded fairly for the work they do. Consider employee responsibilities, the effort they have put forth, the work they have done well, and the demands of their jobs.

f) Adequate Authority

Employees are more satisfied when they have adequate freedom and authority to do their jobs.

Q.2: What methods should be adopted by Mr. Usman to express his dissatisfaction and concern to higher management?

There are mainly four ways through which Mr. Usman expresses his dissatisfaction:

1) Exit:

In this Mr. Usman should simply leave the organization and look some other organization for the carrier building. Using this method Mr. Usman should concerns the higher management

2) Voice:

It is nice way to solve the problem of his job satisfaction. He will go to the higher management and resolve the problem which has been created by his senior manager. In this manner the conditions should become better and he can improve his abilities by discussing the problems with their seniors.

3) Loyalty:

Through this method he waits for the conditions to improve by the passage of time. He can also criticize on the behavior of the supervisors and suggests the higher management the better solution.

4) Neglect:

Mr. Usman should completely neglect the negative behavior of his supervisor and which creates the condition worst.