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Monday, December 6, 2010

MGT301 MID FALL 2010

The receptionist at a doctor's office throws away certain product circulars mailed by

pharmaceutical companies and keeps the ones on products she believes are useful. The

receptionist is performing which role in the buying center?

Influencer

Buyer

Decider

Gatekeeper

If a local company wants to adopt the marketing concept. To be consistent with this move, it should adopt which of the following philosophies?

Focusing on today is important for us

Making money is our business

The customer is always right

Keeping prices low is our objective

Any paid form of non-personal presentation and promotion of ideas, goods or services by an identified sponsor reflects which one of the following concepts?

Sales promotion

Direct marketing

Advertising

Personal selling

Making more sales to current customers without changing a firm’s products refers to which of the following strategies?

Market development

Market growth

Market penetration

Product development

The objective of which of the following research is to gather preliminary information that will help define the problem and suggest hypotheses?

Descriptive

Exploratory

Causal

Corrective

A threat is a major unfavorable situation in a firm’s environment. Threats are key impediments to the firm’s current or desired position. Which one of the following represents threat to a firm’s success?

Relaxation of international tariffs

The entrance of new competitors in the market

Undifferentiated products or services

Cost advantages present because of advanced technology

Demographic segmentation divides the market into groups based on which of the following variables?

Size, location, industry, customer

Size, company, industry, technology

Location, size, occupation, race

Customer, technology, company, industry

A political force is one of the actors of marketing macro environment. It is difficult for the marketers to deal with the political environment because:

It is simple to recognize

It is beyond their control

It is easily ignored

It is easily influenced

Buyer- seller similarities is an attribute comes under which one of the following concepts?

Demographic factors

Personal characteristics

Situational factors

Operating variables

Boston University is using the systematic design, collection, analysis, and reporting of data relevant to marketing its programs to minority students. What do we call this?

Promotion

Self-study

Marketing research

Cost-benefit analysis

Which one of the following statements is an example of a problem that may arise in the implementation of the marketing concept?

The marketer cannot satisfy all the marketing segments

Consumers do not understand what the marketing concept is

Dealers do not support the marketing concept

A product may fit the needs of too many segments

Why is business legislation enacted?

To protect consumers

To protect companies from each other

To protect the interest of the society

All of the given options

Three main strategies for intensive growth are market penetration, product development and the other one?


Product improvement
Market saturation
Market growth
Market development

Mr. A prefers Suzuki over Toyota, because he considers Suzuki to be cheaper, faster, more economical and reliable. The evaluation performed by Mr. A is known as:

Which one of the following environment depicts consumer purchasing power and spending patterns?

Demographic environment

Cultural environment

Economic environment

Consumer environment

Customer Satisfaction

Customer Perceived Value

Customer Preference

Customer’s Choice

When a church targets different demographic groups to increase attendance, it is an example of which of the following options?

Not-for-profit marketing

Mindless marketing

Ethics in marketing

Societal marketing

All of the following are included in the Porters five forces model of competition EXCEPT:

Threats of new entrants

Bargaining Powers of competitors

Threat of substitute products

Rivalry among competing firms in industry

You purchase cleaning supplies regularly. It is showing which buying situation?

Modified rebuy

Straight rebuy

Modified straight rebuy

Consumer buy

Which of the following options refers to “New Products”?

Product modifications

Product improvements

New brands that a firm develops

All of the given options

Why is the demographic environment a major interest to marketers?

Because it involves global financing

Because it involves people and people make up markets

Because demographics involve diverse consumer products

Because demographics focus on local marketing opportunities

The major marketing research tool for gaining insights into consumer thoughts and feelings is:

All of the given options

Focus group interviewing

Telephone interviewing

Online interviewing

Which of the following is a shortest product life cycle?

Fad

Fashion

Style

None of the given options

Business demand ultimately comes from the demand for consumer goods. This is known as __________ demand.

Derived

Inelastic

Elastic

Fluctuating

Microsoft introduced new software which enhances voice chatting on the internet. Most of the people are unaware of this software. The people who are aware of the product are not interested in buying this software. This software is an example of:

Convenience Products

Shopping Products

Specialty Products

Unsought Products

The two dimensions of product quality are:

Level and consistency

Precision and accuracy

Level and precision

Consistency and precision

The Hispanic, African American, Asian American, and mature consumers in America are all examples of:

Culture

Sub culture

All of the given options

Social class

When a company decides to harvest a product, what happens to the product?

Various costs are reduced

The product is eliminated

Products cannot be harvested

None of the given options

Q.Briefly describe difference between labeling and packaging?

Q.Describe the differences among culture, subculture, and social class.

Q.Explain the various sources from which Internal Data can be collected for developing marketing information.

Q.A company has to be careful while dividing the market into various segments. Some segments appear to be fruitful in the short run and unprofitable in the long run. Mention various structural factors that affect long-run segment attractiveness.

Q.Cultural factors exert a broad and deep influence on consumer behavior. The marketer needs to understand the role played by the buyer’s culture, subculture, and social class.

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