Eng301 Assignment Solution

Assignment 1 (Spring 2011)

Business Communication-ENG301

Total Marks: 15

Q1. “External communication is marketing of a business organization.” MARKS 10

Answer # 01

External Communication

Communication that takes place outside the organization is called external communication. The right letter, proposal, report, telephone call, or personal conversation can win back an angry customer, create a desire for a firm’s product or services, encourage collections, motivate performance, and in general, create goodwill. Yes it is marketing of a business organization.  Things like establishing a brand, marketing your products and services, advertising, working on things like public relations, media management and even businesses dealings with customers or other firms fall in the category of external communication. it ultimately contributes to the growth of your business. Thus, business communication is an integral aspect that will help you go ahead and establish yourself.

Q2. Select the appropriate answer from the given options. MARKS 5

1. The word ___________means the act or process of giving or exchanging of information, signals, or messages as by talk, gestures, or writing.

a. Talking

b. Speech

c. Communication

d. Writing

2. An exchange of information within an organization is called ___________. It takes place at different levels

a. External Communication

b. Internal Communication

c. General Communication

d. Informal Communication

3. Another name for electronic theory of communication is _____________.

a. Scientific Theory

b. Arithmetic Theory

c. Mathematical Theory

d. Hypothetical Theory

4. _________________ is of the social and behavioral scientists. It says that we must consider the situation, the social context in which we will work.

a. Sociolinguistic Theory

b. Psycholinguistic Theory

c. Social Environment Theory

d. Situational Theory

5. _________________ states that Communication is not linear, but circular; not just sending a message to be received, but producing a response; not static, but dynamic.

a. Rhetorical Theory

b. Social Environment Theory

c. Electronic Theory

d. Behavioral Theory

ENG101 Assignment No:01 solution

Q1: Choose the best meaning for each highlighted word. 4
1. Joseph wanted to adopt a healthy lifestyle, so he resolved to abstain from high-fat, fast food and sugar-laden sodas.

[list]
[*]Agree to unwillingly
[*]Give up voluntarily
[*]Accept without question
[*]Stain one’s reputation
2: The coach observed his team’s bizarre behavior and concluded that the players were suffering from dehydration.

[list]
[*]Unusual
[*]A flea market and bake sale
[*]Appropriate
[*]Ordinary
3: The Senate hearing committee demanded the corporation’s officers to provide credible documents to explain their unusual accounting procedures.

[list]
[*]Practical
[*]Praiseworthy
[*]Believable
[*]Worthless
4: Usman knew that the reading class would improve his vocabulary and comprehension, thus increasing his chances of success in subsequent college courses.

[list]
[*]Following
[*]First
[*]Out of order
[*]Less important

Q2: Read the following paragraph and find out the Main Idea and Supporting
Details. Suggest a suitable Topic as well. 6

1. A common man never wants a war and is not even in favour of borders and boundaries.2.He is against prejudices and wants an integrated world. 3.Uncountable marriages among unlike and diverse nationalities and the reactions of people all over the world against US invasion on Afghanistan and Iraq are the symbols of same peace loving, cosmopolitan emotions and mentalities all over the world. 4. But there are groups of a few people present in every country who claim to be sincere with their nations. 5. These so called sincere include passionate political and military leaders. 6. To satisfy their motives they sow the seeds of hatred in the hearts of their nations and then after giving birth to an issue, and by making it crucial and complex, they indulge innocent people in that. 7. Media has provided them an easy way to mislead their people. 8. By using the media machinery they mould the minds of their nation according to their own wish.



Topic:1) peace

2) patriotism

Sentence 1: Every inhabitant wants peace & prosperity in thier country.

Sentence 2: He wants incorporated wolrd which based on justice & equality.

Sentence 3: Different people that belong to different countries ( multi national) wants to treat every
human with peace, love, ethic no matter of state & they are against US offensivness.
They have different mentality power.


Sentence 4: there is also present a few leaders that represent thier self as patriotic people but in reality
they are not patriotic & honest with thier country.


Sentence 5: Mostly people that represent their self as patriotic are zealous political and military
leaders


Sentence 6: The aim of that kind of leaders is just too born hate in the hearts of patriotic people &
they spoil innocent people.


Sentence 7: With the help of media they succeeded in their purpose of misleading innocent people.


Sentence 8: Those leaders always think about their own self; they take decisions that provide them
benefit. Media plays a very important role in this. Media now can change the mind of
citizen’s




Q4: Put the correct form of words given in brackets while using affixes. 5


[list=1]
[*]This word is very difficult to spell, and even worse, it's _______pronunciation___________.(Pronounce)
[*]He's lost his book again. I don't know where he has ______placed____________ it this time. (Place)
[*]He wants to be a _____________Mathematician_____when he grows up. (Mathematics)
[*]I think that you should ______considerable____________.It may not be the best thing to do. (Consider)
[*]She looked at her __________reflection________ in the mirror. (Reflect)

MCM401 Assignment Solution

Semester “Spring 2011”

“Fundamentals of Public Relations (MCM401)”

“Assignment No. 01”

Task No. 01 Marks: 15

.Public Relations Plan for Standard Charted Bank

Problem to Be Addressed

We desires to earn a profit &wants to stimulate economic success and improve

the lives of the people

Current Situation

our bank is providing the chances to make more investment and hight interst rate

.In this way we are facilitating our cutomers in more easisest way but on the

other side we are also offering them jobs . we are creat events to join the

business on their own behalf we are offering the loans on low rate so that they

can make their loans easily back to us with easy monthly installments. On

national levels and international level we are well recommended and doing good

job as per our abililties due to great team work.

Description of Targeted Publics

1- companies

2- stock markets

3- share holders

4-government

Goal

A - Earn a profit

B - Create money

C - Initiate loans

D - Help customers

Media Strategies

1. Contact local reporters for feature stories in the local papers

2. Press releases about fundraisers

3. Look into being a guest on local radio talk shows.

Feedback and Adjustment of Plan

1. Monitor presentations

a. Get feedback from speakers

b. Get feedback from pastors/directors

2. Make adjustments as needed

Appearances, Tours and Display Opportunities

In order to establish and maintain a high visibility image in the community, it is

important to identify opportunities for personal visits and appearances to [YOUR

ORGANIZATION NAME] projected by the target publics. In order to take

advantage of these opportunities we will:

· Research, design, organize, update and maintain trade show display

booth

· Recruit staff volunteers to assist with display staffing

· Train staff on booth set up, to include obtaining contacts for follow-up and

evaluation

· Develop materials and incentives to draw customers to trade show booths

Promotional Materials

Research, write, design and produce appropriate promotional materials as

needed, including invitations, hand-outs, letters, etc.

Work with staff members on development and delivery of appropriate printed

materials packages as needed for direct mail and/or personal contact.

Tactics:

· Budget and place buys for TV, radio, Internet and print advertisements

· Script, film, supervise production of video advertisements

· Create and produce print advertisements

· Script and distribute broadcast PSAs as required

· Budget and place telephone directory advertising

· Buy and design billboards/bus boards

Cs401 assignment no 1 spring 2011 idea solution

Suppose your computer has a processor with 24-bit address lines. What is maximum amount of memory that can be attached in your system? (Show the step(s) for calculation of maximum addressable memory) (2.5 marks)

b) How many address bits are required for accessing 1GB RAM? (Show the step(s) for calculation of required address bits) (2.5 marks)

Question No. 2:

What are the contents of memory locations 0151, 0152, 0153, ………….,0158 if 0151 is starting address for Label1. (1 mark for each location)

Label1: dw 8494

db 42

dw 54

dw 7500

db 01

Question No. 3:

a) Calculate physical address using the following segment offset pairs. (1 mark each)

00EA:02A4

0100:AA23

D3B8:F222

00A0:1234

8FEf:0FFF

b) What is effective address generated by the following instructions? Every instruction is independent of others. Initially bx = 0x0101, bp=0x0222, si=0x1234, var1=0x1771 (1 mark each)

mov ax, [bx+si]

mov ax, [bx+100] (100 is in decimal)

mov ax, [bp+si]

mov ax, [var1+bp]

mov ax, [si+var1]

Mgt510 Assignment No. 1 Solution

Total Quality Management

The quality of products and services can be measured by their dimensions. Measuring the quality of services and products helps us to understand the concepts of product and service dimensions. Quality is multidimensional so, Product and service quality have a number of dimensions which determine how customer requirements are achieved.

Therefore as being TQM student it is essential for me that I consider the entire dimension that may be important to satisfy my requirements. These are as follows:

Product quality has two dimensions.

• Physical dimension measures the tangible product itself and includes such things like length, weight, and temperature etc.
• Performance dimension measures how well a product works and includes such things like speed and capacity.

Performance dimensions are more difficult to measure and obtain when compared it to physical dimensions. Like product quality, service quality also has several dimensions.

• Responsiveness refers to the reaction time of the service.
• Assurance refers to the level of certainty that a customer has concerning the quality of the service provided.
• Tangibles refer to a service's look or feel.
• ·Empathy being able to understand the needs of the customer as an individual and meet the special requirements of the customer
• Reliability refers to the dependability of the service providers and their ability to keep their promises.

Case no. 01

Solution:

I will recommend him/her for considering the following criteria about the quality of cell phone of two different brands available in the market:

• Support of all GSM frequencies by Cell phone providers in operation locally in the entire country
• Steady reception and signal coverage
• Enough Betray capacity, good standby timing and long talk time
• Compatibility of GSM-SIM provided by different cellular companies in the area
• Storage capacity to store call history and text data
• Attractive caller tunes and good multimedia support
• Enough extended memory that should be fixed for audio files or other type of media like pictures, video clips, games etc.
• Good camera and good picture quality if available in the phone package.
• Easy to use.
• Soft keypad.
• Support after sale service.

Case no. 02

Solution:

I will consider the following quality determinates between two bus services;

• Availability of bus stop near home.
• Number of bus stops and distance between these bus stops.
• Service frequency.
• Reliability of bus services that come regularly on schedule
• Availability of shelter and benches at the bus stops.
• Clean less of bus seats, interior and windows
• Cost affordability
• Overcrowding in buses.
• The ease of use of schedule at bus stop
• Assuring that bus service information by phone, mail, internet etc are available.
• Vehicle reliability and capability of drivers.
• Security against crimes on buses
• Cooperation of personal.
• Management of complaint
• Use of ecological vehicle.