MGT 501 Human Resource Management Assignment 2 Solution

Assignment No. 2 Marks: 15

last date for submission :Jan 06, 2011

“Employee and Organizational Development”

Most of the practices of the Human Resource Management are interlinked and have a profound impact on one another. The prosperity of organizations rests upon the skills of its employees. If an organization wants to prosper, it needs to take into account the existing skills of the employees and take measures to get them match with the needs of the technology. While investing in employees, the organization actually invests in it’s self. Or the development of organization is subject to the investment in its employees.

Required: Elaborate how the investigation of skills and investment in employees can lead to the development of the organization.

Word limit:

500 words

SOLUTION:

As mentioned in statement the prosperity of and organization is directly proportional to its skilled employees

Technological change is so rapidly that individual may have to change their skill 3 or 4 times during career.

A recent research made us to clear that ‘’unfortunately mostly available workers are too unskilled to match with job requirements’’

Even now many companies complain that supply of skilled labour is dwindling and they must provide the worker with basic training to make shortcomings of public education system

To rectify these shortcoming companies currently spend large amount year on a wide varietyof training programs

First of all an operational analysis is conducted to identify the kinds of skill and behaviours required.

Trainin is given to those who need it. Assigning all employees to training is a wastage of organization resources.

Following sources are used to assess either there is need for training or not.

1- self assessment

2- company records

3- customer complaints

4- new technology

5- employee grievance

6- interviews with managers

7- customer satisfaction surveys

8- observation

benefits gained by investing for employees:

by investing for employees organization will get skilled employees. And the performance measurement will be positive after training.

Productivity will increase. Trained and skilled worker will show improved performance and its performance will be substantially better than that of unskilled.

Business and Technical English (ENG201) Assignment Idea Solution

Business and Technical English (ENG201)

Fall 2010

Assignment # 3

Total Marks: 15

Due Date: January 4, 2011

Lectures: 23-29

Question No.1 (10)

To provide the customers with the best beverages, the management of PC Hotel wants to sign a contract with the Juice Plus company. Being the supervisor of Food & Beverages Department, you have been asked to write a feasibility report for this purpose. Draft your report with recommendations.

Solution:

INTRODUCTION

. Being the supervisor of Food & Beverages Department I am engaged to develop this feasibility report that is following up the Proposal of making a contract by Juice Plus which they are intended to make with PC Hotel. This proposal is going to be used in future to make the customers of PC Hotel feel more comfort regarding best beverages facility.

This next research will deal with the research into methods to make alternatives to what I have had suggested here in the report.

The purpose of this report is to:

1- demonstrate my research in the area

2- ensure a high success rate in conducting this act of contract

3- highlight the new opportunities

4- highlight the threats

5- provide the thoroughly researched information

6- establish design alternatives and narrow down alternatives

By the end of this feasibility report. The optimal strategy will have been identified for implementation given that the recommended strategic venture is viable.

Purpose of contract

To provide the customers with the best beverages

The objective of this contract is to come up with a dynamic and creative new image of PC Hotel in order to optimize there customer satisfaction and comfort.

Possible alternatives

1-contract terms should be centered towards the health of customers

According to this the PC Hotel should make contract to Juic Plus if they offer such kind of beverages services that will be in accordance to health of the customer means not harmful for them.

So that customer may remains satisfied regarding health.

2-contract should profit maximize type

Now here comes the question that if we do consider the quality of services than the investments will also be considered. Here PC Hotel should except only those terms according to which the quality services are offered in acceptable and affordable price. So that no only the image of Hotel increase but also the customer and Hotel management both get benefits.

Conclusion

According to proposal of Juic Plus they are providing not only quality product but also the special packages to our customers. This makes there offer more charming and acceptable. They are offering different variety regarding age groups of customer too. This is also a positive point e.g. soda of different flavors and different strengths

So that young ones teen agers and adults can get benefits.

Recommendation

I being the supervisor of Food & Beverages department recomment the alternative two as most suitable criteria for this contract b/w PC Hotel and Juic Plus company

Question No.2 (5)

‘Philips Lighting Company’ wants to conduct a survey on the use of energy savers in Iqbal Town Lahore. Write down at least FIVE methods of obtaining facts with detail for the empirical report.

Q-2
least FIVE methods of obtaining facts with detail for the empirical report

a) Observation

Observation as a method includes both 'seeing' and 'hearing.' It is accompanied by perceiving as well.

(b) Interviewing,

It may be defined as two-way systematic conversation between an investigator and an informant, initiated for obtaining information relevant to as a specific study.

Types of interview

Telephone Interviewing

Group Interviews

(c) Experimentation,

It aims at studying the effect of an inde-pendent variable on a dependent variable, by keeping the other inde-pendent variables constant through some type of control.

(d) Simulation, and

“The exercise of a flexible imitation of processes and outcomes for the purpose of clarifying or explaining the underlying mechanisms involved.”

(f) Projective technique

Projective techniques involve presentation of ambitious stimuli to the respondents for interpretation. In doing so, the respondents reveal their inner characteristics. The stimuli may be a picture, a photograph, an inkblot or an incomplete sentence.

IT430 Quiz No. 2 Announcement

QUIZ 2 Dated: Jan 04, 11

QUIZ II will be held on 10th Jan 2011 and will also remain open on 11th Jan 2011, It is advised that you attempt it as early as possible once it is available to you. Lecture # 26 to 31 will be included in the quiz.

MKT610 Assignment No. 2

Assignment No. 2 Marks:20

Customer Relationship Management MKT610

Airblue Limited

is a private airline with its head office on the 12th floor of the Islamabad Stock Exchange (ISE) Towers in Islamabad, Pakistan It is Pakistan's second largest airline with over 30% share of the domestic market. Airblue operates scheduled flights operating 30 daily services linking four domestic destinations and international services to Dubai, Abu Dhabi, Sharjah, Muscat and Manchester. It carried 1.4 million passengers on domestic flights in the 2006–07 fiscal years. Its main base is Jinnah International Airport, Karachi.

On 28 July, 2010,

Airblue Flight 202, an Airbus A321-231, crashed in Islamabad, the capital of Pakistan, killing all 146 passengers and 6 crew members. The airliner was flying from Jinnah International Airport, Karachi, to Benazir Bhutto International Airport Initial reports suggested. that the flight crew lost contact with air traffic controllers whilst attempting to land in dense fog and heavy monsoon rain; however eyewitnesses claim there was only a light drizzle at the time and no fog. The crash is the deadliest air accident to occur in Pakistan to date. (Source Wikipedia)

Being Customer Services Manager, Critically analyze the above situation.

Question 1:

In this dwindling situation, you have three big issues to communicate immediately ;

• To reposition your company’s repute

• To compensate passenger’s families

• To give the reasons of plain crash

What do you suggest in order to communicate with media, passenger’s family members and general public, which Public Relation tool would be preferred by you? Justify your answer-10 marks

Question 2:

You are announcing 20 million rupees per passenger as compensation to their families; prepare a single page press release for this purpose – 10 marks

Fin630 Assignment No. 2

“Investment Analysis & Portfolio Management” (Fin 630)

Assignment No.02 Marks: 20

In order to analyze the performance of ABC Company, following information has been
extracted from its financial statements.

1. You are required to calculate the following ratios:

• ROA (Return on assets)

• ROE (Return on Equity)

• EPS (Earning per share)

2. Calculate the value of bond A using 15% coupon with 20-year maturity, paying 40 semiannual payments of Rs. 75 each, assuming required rate of return of 10%

3. Calculate the value of bond B using 11% coupon with 10-year maturity, paying 40 quarterly payments of Rs. 27.5 each, assuming required rate of return of 16%

Important Tips

1. This Assignment can be best attempted from the knowledge acquired after
watching video lecture no. 1 to lecture no 28 and reading handouts as well as
recommended text book).

2. Video lectures can be downloaded for free from www.youtube.com/vu.

Particular Rs. (000)

Net profit after tax 500

Total assets 8000

Common stock
100,000@ Rs. 10
1000

Retained earning 90

Current liabilities 25

Account receivables 50

Cost of goods sold 1800

Long term debt

Bond A

300@ Rs.1000

300

Bond B

200@ Rs.1000

200

Schedule

Opening Date and Time January 03, 2011 At 12:01 A.M. (Mid-Night)

Due Date and Time January 06, 2011 At 11:59 P.M. (Mid-Night)

Solution:

ROA = 0.0625 or 6.25%

ROE = 0.5 or 50%

EPS = Rs.5 /share

value of bond A= Rs. 787.05

value of bond B= Rs. 344.42