I'm not sure how to answer this
question, but here are some "ways" through which a company can
maintain a good repute (keeping intact basic ethics) alongside a steady flow of
profits.
(A) MANAGEMENT. The ethical stance
of a company originates from the consistent integrity of its senior officers.
From the first day in business, they inform all employees that the primary
focus of the organization will be equitable and unbiased service. Customer
satisfaction will always be given top priority.
These objectives should be
proclaimed proudly in all media advertising. Members of the public, frustrated
with the half-truths and price-gouging so prevalent in business today, will be
more than willing to give this refreshingly honest enterprise a try.
(B) STAFF. The employees must also
be committed to the maintenance of high ethical standards. In turn, they,
themselves, must be treated as valued members of the organization and be well
compensated for their work. Overtime hours and contributions to the efficiency
and improvement of the operation must be recognized and
rewarded.
The staff will become ambassadors of
goodwill for the organization. Word will soon be spread around the community
that the company is a great place to work, and there will be no shortage of
skilled and qualified workers anxious to come on board as the company
grows.
(C) CUSTOMERS. With competent
workers, high ethical standards and an overall commitment to excellence, any
organization will very quickly secure a nucleus of satisfied customers and all
their repeat business.
( D) THE COMMUNITY. The community
will become your advertising agents. You will be recommended to the friends and
neighbours, relatives and co-workers of your regular customers. Your reputation
for high ethical standards, honesty, and good service will draw an
ever-increasing number of new clients . Your greatest problem will be finding
time and room to expand.
(E) YOUR COMPETITORS. They will
notice their customer base dwindling, and realize they either
have to adopt improved professional practices or look around for another
location outside the sphere of influence of your company and its satisfied and
loyal customers.
The link between business
ethics and profitability is undeniable. Smart business owners know
this. They repay their staff and customers by being honest, trustworthy,
conscientious, and by sharing some of the benefits and profits they accumulate
through others' effort and loyalty .
Could add, that since the question
itself talks about technology, organizations could avoid exaggerating about
themselves over the internet.
Instead indulge in some honest yet
clever marketing techniques, through which they dont violate business ethics
however attract customers at the same time.
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