10 mcqs mostly from past paperS
1. Name some national variables mentioned in intercultural communication model.3
2. Describe miscellaneous formal and informal salutations used in a letter.3
3. Write a note on beginnings & endings in a letter. With examples 5
4. What is persuasive request, steps in persuasive request? 5
5. What details are included in request for reservations? 2
6. Personal space varies according to gender, status, roles and culture. Comment on it.5
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