Mgt503 GDB No. 1 Solution

Mr. Ali is working as a manager in Global Inc for 15 years. He is successfully managing the Pakistan region. Once, Mr. Aftab Ahmed, CEO of the Global Inc visited Bangladesh and astonished to find out the investment opportunities and hence decided to expand his company to Bangladesh. Seeing the brilliance and competence of Mr. Ali, he appointed him managing director of Bangladesh region. With this new position, do you think Ali can universally apply the management concepts that he have learned? Give rationale.
Solution
Mr. Ali (its me :p) is working as MANAGER his post changes to MANAGING DIRECTOR coz MR.AFTAB AHMED SAHAB appointed him so what I think managers are more likely concerned with the work directly and can show skills on the other hand Managing director controls managers .

. CS402 Online Quiz

Question # 10 of 10 ( Start time: 08:52:04 PM ) Total Marks: 1
The language having even number of a's and even number of b's defined over S = {a, b} is called
Select correct option:

EVEN-EVEN************
ODD-ODD
PALINDROME
FACTORIAL
.....

Question # 1 of 10 ( Start time: 09:12:21 PM ) Total Marks: 1
The states in which there is no way to leave after entry are called
Select correct option:

Davey John Lockers


Dead States ***** not cofm
Waste Baskets
All of the given options

Question # 2 of 10 ( Start time: 09:13:44 PM ) Total Marks: 1
Kleene star closure can be defined
Select correct option:

Over any set of string*********
Over specific type of string


Question # 3 of 10 ( Start time: 09:14:53 PM ) Total Marks: 1
Automata is the plural of
Select correct option:

Automate
Automaton **********

Question # 4 of 10 ( Start time: 09:15:26 PM ) Total Marks: 1
Which of the following regular expression represents same language? a. (a+ab)* b. (ba+a)* c. a*(aa*b)* d. (a*b*)*
Select correct option:

a and b
a and c
c and d
All of the given options


Question # 5 of 10 ( Start time: 09:16:51 PM ) Total Marks: 1
If two RE's generate same language then these RE's are called
Select correct option:

Same RE
Equal RE
Similar RE
Equivalent RE ****

Question # 6 of 10 ( Start time: 09:18:12 PM ) Total Marks: 1
Two FAs are said to be equivalent, if they
Select correct option:

accept null string
accept same language *******
accept different language
none of the given options


Question # 7 of 10 ( Start time: 09:19:34 PM ) Total Marks: 1
Which of the following statement is NOT true about TG?
Select correct option:

There exists exactly one path for certain string
There may exist more than one paths for certain string
There may exist no path for certain string

There may be no final state


C or D

Question # 8 of 10 ( Start time: 09:21:01 PM ) Total Marks: 1
To find RE corresponding to TG we convert the TG into
Select correct option:

FA
GTG **** not cnfm
NFA
None of the given options

Question # 9 of 10 ( Start time: 09:22:23 PM ) Total Marks: 1
If S = { x }, then S* will be
Select correct option:

{x,xx,xxx,xxxx,…}
{^ ,x,xx,xxx,xxxx,…} **************


Question # 10 of 10 ( Start time: 09:23:46 PM ) Total Marks: 1
a* + b* = (a + b)* this expression is _________
Select correct option:

True *****
False

CS001 Assignment No. 1

Q1. Why we use of email? 5 marks

Q2. Explain the positive as well as negative effects of computer in our daily life? 5 marks

Q3. What is the difference between following? 5 marks

1. Dial up internet connection

2. Broadband internet connection

Mgt603 GDB No. 1 Solution

Total Marks 2

Starting Date Wednesday, November 03, 2010

Closing Date Friday, November 05, 2010

For ensuring success in business, top management applies different kind of strategies. Suppose if you are a CEO of any bank, what kind of strategies you may design for the better growth and success.

Solution:

1:

1. Interpersonal relationship with the customers and employee

2. Communication with my employees to check their problems, needs and complaints

3. I will change the duties of employees to avoid the plan fraud.

4. Continuous audit of the bank will be performed

5. Careful handling the customers

6. Sold security of the bank

7. Easy to get the services in the bank

2:

I think the top management is responsible for the formation of corporate strategy including the growth and success.

Corporate strategy contains to

Mission statement, why the company in business
SWOT analysis
set the targets (long term objects and goals)

CS507 Assignment No. 2 solution

Question 1:

Give at least 2 examples of each type of system. [5 marks]
1. Transaction processing systems
2. Office Automation Systems
3. Knowledge Work Systems
4. Decision Support Systems
5. Management information systems

Solution:

Transaction processing systems
Examples of decision-support systems include applications for analysis of sales revenue, marketing information, insurance claims, and catalog sales.

Office Automation Systems
E-mail (Lotus Notes, and Microsoft Outlook.) , Voice mail, Facsimile. Desktop videoconferencing , Electronic collaboration

Knowledge Work Systems

Computer-aided Design (CAD)/Computer-aided Manufacturing (CAM) Virtual reality systems Virtual Reality Modeling Language (VRML) Investment workstations

Decision Support Systems
SS supports more collaboration on a shared task. Examples include integrated tools like Microsoft's NetMeeting or Groove.

Management information systems
Data warehouses, Enterprise resource planning, Enterprise systems, Expert systems, Geographic information system, Global information system, Office Automation

Question 2:
How an Information system can help to meet call centre challenges? [5 marks]
Answer: 2
The global trend in developed economies from manufacturing towards services has led to an explosion in the call centre industry. With constant advances in the enabling technologies allied to changing business strategies, call centre management has become a critical business success area. Call centers can be thought of as stochastic systems with multiple queues and multiple customer types, resulting in great challenges associated with managing these systems. It is very difficult to understand the dynamics of call centers using purely analytical techniques due to the operational and mathematical complexities involved. This paper introduces and gives a detailed overview of call centre functions and their operations as the basis to promote the use of Discrete-Event Simulation (DES) for modeling purposes. The effects of calls routing and prioritizing to specific agents with multiple skills in an inbound call centre are discussed and modeled using the Witness simulation software.
Call centre managers are increasingly expected to deliver both low operating costs and high quality of service. To meet these potentially conflicting objectives, call centre managers are challenged with deploying the right number of agents with the right skills to the right schedules in order to meet an uncertain, time-varying demand for service [1]. Despite many analytical approaches for modeling call centers, the gap between these models and the call centre’s reality is still quite large. These analytical approaches cannot be accurate enough, as they do not mimic randomness. Therefore, DES appears to be the most viable option for accurate performance modeling and subsequent decision support.

The demand for decision support models is continuously increasing, due to the increased complexities in call traffic management and the use of multiple channels in call center operations. Although many researchers have already explored the use of DES in call center environment, they have not directly addressed the issues of effective routing policies that often incorporate priority rules for the calls and agents. Specifically, the number and types of agents, who handle the calls and the working schedules of these agents under constraints on the quality of service and on admissible schedules is one of the main optimization problems encountered in managing these multi-skill call centers [2]. Without proper DES models, it is very difficult for the managers to deal with such problems and to explore ‘ what-if’ scenarios on a daily basis. In absence of such models, managers cannot visualize the consequences of different process changes before they are implemented.